Once your account is activated and you received a Welcome Email with your account settings from us, please make sure that our nameservers have been configured for the domain. If they haven't, you need to do it manually, please refer to the Nameservers setup for shared packages article for instructions.
Once nameservers are changed, you can start uploading your site’s content. Please note that there is DNS propagation period. During this time (24-72 hours usually) your site can be inaccessible through browser. However if you want to upload or test your content before DNS propagation is finished we advise you to use the following links:
http://server_ip/cpanel - to upload your content
http://server_ip/~your_login_name - for testing purposes
In order to upload and manage your files you can make use of
• File Manager in your cPanel. Please refer to the How to use the File Manager video tutorial
• FTP client. For FTP client the following records should be used:
server address: server_IP or yourdomain.com
username: username@domain.name
password:
mode: passive
• Web-based FTP client. You may use ftp://username:password@server’sIP for browser and manage your files this way.
Below you can find detailed information concerning 2 main directories:
/home/your_username/ - This is your home directory. All of your files are stored within this directory. Files placed directly in this directory will not be visible on the internet. You will start out in your home when you are connected by FTP.
/home/your_username/public_html/ - The public_html directory contains the files for your site. Files in public_html will be visible to public in the internet. Please make sure you have index page in your public_html directory. When creating your index page, you should use one of the following names: index.htm, index.html, index.php, etc.
Please feel free to contact our 24/7 support if you need any assistance. You can submit a ticket to our support representatives or communicate with our live support at our helpdesk