Domain transfers can take anywhere from 3 to 8 days to complete. You need to assure that the following apply to the domain at the current registrar of the domain:

• The domain must be more than 60 days old
• The domain has been "Unlocked" for transfer at the current registrar
• The domain is showing your current e-mail for the admin contact in the whois as that is where the authorization email will be sent to
• The domain is not within 7 days of its expiration date

You should submit a transfer request for the domain from within your Namecheap account by clicking on the Transfer your domain tab. After the transfer is requested you will need to acquire the EPP (authorization) code from the current registrar (if it's needed) and enter it in the account under Transfers in Progress. Once the code is entered then the process begins. You will also receive a transfer-approval email to the listed administrative contact for the domain. This email comes from info@transfer-approval.com. Once the transfer is confirmed the losing registrar has 5 days to release the domain. If everything is ok, the domain is released and added to your account.

You can also take a look at our video tutorial on how to initiate a domain transfer.